Testimonials
Northbound Health
PATIENT JOURNEYS
Chloe Meng, Mother
“It provides convenience by meeting patients at school and home. As working parents, our work schedule changes by the hour. When my husband and I tried to take our daughter for her PT sessions, a lot of times we had to cancel at the last minute due to having a meeting or trying to meet a deadline. In the 3 months that our daughter was having treatment, we missed half of the appointments.
When we switched to Northbound Health, it was a game changer. The PT went to see Adeline in her daycare most of the time. If we ever need to meet with the therapist, she would always meet us at either daycare or home coordinating with our schedule. We did not miss any appointments due to our work anymore. Our daughter was able to receive treatment continuously. Our therapist was able to educate the teachers at daycare on how to position our daughter so she can work on her neck while at daycare. It is a big help because our daughter spent most of her day at daycare. In a way she is impacted more at daycare than at home. As the therapist goes to daycare to see my daughter, she can adjust her schedule accordingly, so we always get to see the same therapist.
With the hospital based provider, we never knew if we would have the same therapist. As the result, the quality of her treatment is impacted. Northbound Health worked with our daughter for the full hour without documenting. When we took our daughter to the hospital, the therapist would see her for about 40 – 50 min compared to 60 minutes of undivided attention, The time the therapist actually spent working with my daughter was much less.”
June 2022
Jim Hynes, husband
“Lori has a devastating spinal cord injury that requires specific, specialized care by highly experienced care providers.
Lori utilized many physical therapy providers in the past with mixed results. Many PT providers were not experienced in treating Lori’s specific injuries. Other firms had experience but employee turnover was high and therefore her treatment and care were inconsistent. This served to slow Lori’s progress. Aside from that, we had to visit a physical treatment facility. This was burdensome because Lori was unable to drive a standard automobile. We had to make transportation arrangements two or three times each week.
We found Northbound Health and we immediately noticed that they were different in a very positive way. Their executive director and therapists are very experienced in treating SCI. Aside from the outstanding therapy, they also helped Lori with her diet, inflammation and locating physicians that can better treat her condition. We noticed more positive results from the very beginning.
The most important distinction is that Northbound Health comes to us! They treat Lori in our home because she’s not mobile. This makes Northbound Health, unique because they are putting their patients first! They are bettering the community as a whole because of their model. I’m not sure where Lori would be today without Northbound Health. They are always here for us providing the highest level of care where the patient always comes first.”
June 2022
Erica Hofmann
“In May of 2021, my life came to a screeching halt, as I had to undergo emergency brain surgery. A craniotomy was performed to remove a benign brain tumor.
I now can relate to what so many individuals and their families experience when an unexpected, emotional, and deeply impactful situation occurs. The fear and doubt that you feel during recovery can be very daunting.
The medical community acts quickly to help save a life, but what about preparing you to recover? Return to life? It’s forever changed from that point forward.
I would personally say that is when the hard work, sweat, and tears begin. This is what makes Northbound Health so uniquely special. The therapists have seen this firsthand and want to make this transition tailored to what each person/family needs. Each person differs from the next. Shouldn’t our therapy be different also?”
First picture of Erica hugging her son and the Second picture is Erica using REAL systems Immersive System for treatment within her home with Physical Therapist, Megan Dearing.
November 2021
Nikki Lindsay
“Northbound Health is open to hearing their clients true needs. They don’t just walk in to your home, give you a piece of paper with exercises on it, take a few measurements, spend a quick 26 minutes with you and leave you to move on to the next number on their schedule.
Northbound Health Therapists walk into your whole life and support you, your goals and your efforts 100%. They work with you by first listening to you and then together they help you to realize the goals you are striving to achieve.
When they aren’t working with you personally, they’re actually sitting down with each other, making plans and coming up with innovative strategies to make sure that the patient receives the very best care possible. The time, energy, and focus that is spent on making sure the whole person is addressed is absolutely unheard of in the rehabilitation industry. I have worked with a few other companies and Northbound has set the standard that is going to be nearly impossible to surpass.”
OCTOBER 2021
Northbound Health Patient
“Thank you, Northbound Health, for your thoughtful consideration and amazing attention to detail in addressing what’s missing in the healthcare industry. God bless you all.”
November 2021
Michael Clark
“The best part about Northbound is that the staff is able to come to my home to administer my therapy. Getting ready and getting to the gym would expend half of my energy. The therapists are so good at what they do that Northbound has been an absolute game changer for me.”
november 2021
Northbound Health Patient & Volunteer
“I feel better now than I did before my accident spiritually, mentally and physically. Your dream and your foresight has given me and others a plan to get through our physical deficiencies. Thank you for all of your hard work. Thank you for allowing me to be a small part of the journey, even though it has just begun, it’s going to be a wild ride but a rewarding one!”
NOVEMBER 2021
Northbound Health Therapy Services
PHYSICAL THERAPY
Physical Therapy – innovative and specialized equipment for exercise prescription coordinated with education to improve mobility and function. Northbound Health Physical Therapy Services
OCCUPATIONAL THERAPY
Occupational Therapy - expertise and advocacy for complex rehabilitation technology needs to increase independence with mobility related activities of daily living. Northbound Health Occupational Therapy Services
